Landry & Martin FAQs

You asked, so we answered! Find the answers to your questions about the fuels we deliver, our services, and more.

General FAQs

Do you serve my community?

Check our service map to see if we serve your community.

Do you offer emergency service?

Yes! The safety of our customers is our top priority, so if it’s after hours and your heating system won’t start or your oil tank runs out of fuel, you can still count on us. Call us at (401) 723-4012, and one of our expert technicians will be there to help—24 hours a day, 7 days a week.

Heating Oil Delivery FAQs

What is heating oil?

Heating oil, known as oil, fuel oil, home heating oil, and HHO, is a low-viscosity liquid petroleum fuel product that is refined and used as a heat source.

Is home heating oil safe?

Yes, heating oil is a safe and non-explosive fuel source. Its high flash point of 140 degrees Fahrenheit makes it fire-resistant, but if a system malfunction were to occur, its visible warning signs, like smoke, help keep you safe by showing you there is a problem.

How do you read an oil tank gauge?

Read a tank gauge just like your car’s gas gauge: Full, ¾, ½, ¼, and Empty. You can find the small circular glass or plastic gauge on the top or side of your oil tank.

When should I refill my tank with heating oil?

If you’re not enrolled in our automatic delivery service and you’re monitoring your own levels of home heating oil, please request a delivery when your tank is no lower than ¼ full.

What is automatic delivery?

Automatic delivery is a FREE service we offer to our customers who don’t want to worry about keeping track of when to order oil. With this service, we monitor your tank levels and refill your tank automatically when it’s time.

Bioheat® Fuel FAQs

What is Bioheat® fuel?

Bioheat ® fuel is a blend of heating fuel with renewable biodiesel.

What is biodiesel?

Biodiesel is a liquid fuel, made from by-products like animal fats, soybean oil, used cooking oil, corn oil, and canola oil, all of which would otherwise be wasted. It’s a renewable fuel.

What are the benefits of Bioheat® fuel?

Bioheat ® fuel is a domestically produced, renewable fuel, so when you choose Bioheat ® fuel, you’re reducing your carbon footprint while supporting our economy in the United States. It also doesn’t require expensive conversions, so you can choose a cleaner and greener option today!

What do I have to do for my heating equipment to enable it to accept Bioheat® fuel?

Nothing! If you currently have a heating system and fuel tank, you can use Bioheat ® fuel. It doesn’t require expensive conversions.

Is Bioheat® fuel more expensive?

No! Landry & Martin offers our customers the benefits of Bioheat ® fuel at no extra charge.

Service and Installation FAQs

Do you service heating equipment?

Yes! If you are a customer of Landry & Martin, we would love to service your equipment to keep it running as efficiently as possible for you! We even offer service plans to help save you money and keep you protected.

Not a customer? No problem. Contact us today to join our family and enjoy all the benefits that come with being a valued Landry & Martin customer.

What type of equipment installations do you offer?

Whether you’re a valued Landry & Martin customer or not, we’re here for all your installation needs. To keep you warm, we install furnaces and boilers. If you’re looking to install a new A/C system, we install both central and ductless air.